Privacy Policy

1. Introduction

At Captable Solutions Private Limited, we prioritize your privacy. This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and protect your information when you visit our website www.complycrafter.com ("Website") or use our services (“Services”).

By accessing or using the Website, you consent to this Policy. If you disagree, please refrain from using the Website.

2. Information We Collect

2.1 Personal Information

We collect personal data voluntarily provided by you, including but not limited to:

• Contact details (name, email, phone number)
• Professional details (designation, organization)
• Account information (for trials or product access)

Collection methods: Forms (contact, demo requests), newsletter sign-ups, registrations.

2.2 Non-Personal Information

We automatically gather:

• Device/browser type
• IP address, time zone
• Usage patterns (pages visited, session duration)

2.3 Cookies & Tracking Technologies

We use cookies to enhance user experience. You may disable cookies via browser settings, but some Website features may not function properly.

3. How We Use Your Information

Your data helps us:

• Deliver and improve Services.
• Personalize your experience.
• Respond to inquiries or requests.
• Send transactional/promotional communications.
• Analyse trends and prevent fraud.
• Fulfil legal/contractual obligations.

4. Sharing of Information

We do not sell your data. Limited sharing occurs only:

• With trusted vendors (e.g., hosting, email services).
• For legal compliance (court orders, regulations).
• During business transfers (mergers/acquisitions).
• With your explicit consent.

5. Data Security

We implement industry-standard measures to protect your data. However, no internet transmission is 100% secure. You are responsible for safeguarding account credentials.

6. Data Retention

We retain personal data only as long as necessary for:

• Service provision.
• Legal compliance.
• Dispute resolution.

7. Your Rights

Depending on applicable laws, you may:

• Access, correct, or delete your data.
• Withdraw consent.
• Request data portability.

To exercise these rights, contact us (details in Section 10).

8. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices. Review their policies before sharing data.

9. Policy Updates

We may revise this Policy periodically. The "Effective Date" will reflect changes. Continued use of the Website constitutes acceptance of updates.

10. Contact Us

For questions or requests regarding this Policy or your data, contact:

Privacy Officer
Captable Solutions Private Limited
Address: Shop No. 5, Shiv Krupa CHS, Opp. Iyer Classes, Old Nagardas Road, Andheri (E), Mumbai 400069
Email: hello@complycrafter.com